More and more scammers are using the telephone scam to take control of your PC/Laptop and empty your bank accounts.
As telephone numbers can be spoofed you get a call from the number that you think is your bank/building society but it is actually not it is the scammer.
My suggestion is that if you do receive a call of this nature hang up and call the number from a completely different phone and confirm if the call is genuine.
The scammers always say it is a matter of urgency. If they were genuine that fraud was taking place has been highlighted so another 15 minutes will not make any difference.
If you would like to find out more please email me on [email protected]
Always be sceptical of unsolicited calls.